Terms and licence
Updated 15 November 2026 · Version 2026-11-15.4
Postal address: view our Contact page.
Who we are
Online Safety Stories is operated by Ian Trueman, a sole trader, with postal contact details on our Contact page. Contact support@onlinesafetystories.co.uk. We are not VAT registered.
Free launch access
All stories, quizzes, discussion questions and printable activities are free during our one-month launch offer, starting with the published website’s first live visit. The offer end date is displayed once it starts. No account, payment details or subscription is required for this free access. New membership checkout is paused during the offer. It does not automatically convert into paid access: after it ends, choose and pay for membership only if you wish. Free use covers your household or one teacher using the resources with the classes they personally teach; the copying, account-sharing, publication and resale restrictions in Your licence still apply. Existing paid contracts, if any, keep their own billing and cancellation arrangements.
What you receive
An adult account provides browser access to our story library, comprehension quizzes, discussion questions and printable follow-up activities. Children use these resources with an adult and do not need accounts. Resources support education and discussion; schools should continue to follow their safeguarding procedures.
Prices and renewal
Monthly membership costs £1.99 per month and automatically renews monthly until cancelled. Yearly membership costs £20 per year and automatically renews yearly until cancelled. The minimum paid period is one month or one year respectively. The £40 one-off plan is a single payment with no renewal. All displayed prices are the total price; there are no delivery charges or compulsory extras. Your internet/device costs are your own.
One-off access
The £40 plan includes current and future stories while Online Safety Stories operates. It does not mean access for the purchaser’s lifetime or a guaranteed number of future stories. If we permanently close the service, we will give reasonable notice and provide any refund or other remedy required by law, taking account of the access promised and supplied.
Your licence
Choose either household use or use by one named teacher with the classes they personally teach. You may display stories and print supplied activities for that use while membership is active. Previously printed activities may be kept for that licensed use. Do not share accounts, copy the library to a shared drive or resource bank, republish, resell or distribute resources school-wide. A school-wide licence requires a separate agreement. Ownership remains with the relevant rights holders.
Ordering and access
The website and contract are in English. Create an adult account, choose a plan and licence, review the total and renewal terms, then pay through Stripe Checkout. You can change your selection before payment and correct payment details in Checkout. Available payment methods are shown there. We accept your order when payment is successfully confirmed. We then activate access and send a confirmation containing the agreed terms to your account email. If payment or access fails, contact us with the order reference; do not send card details.
Immediate access and cancellation
We ask you to request access immediately after successful payment. We do not use that request to remove your 14-day cancellation/refund protection. You may cancel your first purchase within 14 days of entering the contract and receive a full refund even if you have read stories or used activities. No reason is required. Our Cancellation and refunds policy explains how.
Stopping renewal
Cancel future monthly/yearly renewal from My membership → Cancel subscription, through Manage billing or by emailing support@onlinesafetystories.co.uk. Normal cancellation stops future renewal and access continues to the end of the paid period. A full refund ends the refunded access. One-off purchases have no renewal to cancel. Statutory cancellation and refund rights continue to apply.
Devices and availability
Use an up-to-date browser and internet connection on a computer, tablet or phone. Printing needs a compatible printer or print-to-PDF feature. No special software is required. Screen layout and full-screen support vary by device. We aim to provide reliable access but maintenance and outages may occur. Contact us if content is unavailable, faulty or materially different from its description.
Changes and your rights
We may improve resources and correct errors. We will not retrospectively replace your purchased contract terms. We will give reasonable notice of material changes to paid access or future renewal prices and explain your options. Nothing in these terms limits your legal rights, including remedies for digital content that is not as described, satisfactory or fit for purpose, or liability that cannot legally be excluded.
Complaints and law
Email support@onlinesafetystories.co.uk with your complaint and order reference. We aim to respond within five working days. These terms are governed by the law of England and Wales, without removing mandatory protections or court rights you have where you live in the UK.