Contact
Updated 15 November 2026 · Version 2026-11-15.4
Get in touch
Email support@onlinesafetystories.co.uk for account help, billing, refunds, licensing, privacy questions or complaints. We aim to reply within five working days. Include your order reference where relevant; never send passwords, card numbers or identifiable pupil information.
Business details
Ian Trueman trading as Online Safety Stories (sole trader). 6 Hough Close, Rainow, Cheshire, United Kingdom, SK10 5UN. Not VAT registered.
Safeguarding
This inbox is not an emergency or safeguarding reporting service. In school, follow your safeguarding procedures and contact the designated safeguarding lead. If someone is in immediate danger, contact the emergency services.